Emergency communications manual

A fascinating insiders look at calls and the dynamics of emergency call receiving basics and more. The tools of the trade for speaking to people with emergencies. Concepts of EMD and the history, formulation of giving pre-arrival and assessing signs and symptoms over the phone.

Medic One paramedic co-authored this material. An Intriguing study of police communications systems. Learn about the many types of calls for police. Last updated — Appropriate staffing and preparation to maintain the well-being of communicators — Preparing for and addressing the mental health of responders and their families.

Last updated — Key federal government agencies that may be involved in an emergency response and their roles. Last updated — Laws and regulations that protect privacy — State public health emergency powers — Laws regarding freedom of speech, Freedom of Information Act, and Copyright law.

The CERC manual is no longer available in hard copy. Skip directly to site content Skip directly to page options Skip directly to A-Z link. Emergency Preparedness and Response. Section Navigation. Facebook Twitter LinkedIn Syndicate. Communications Coordinator Shannon Talent Are you having Trouble Finding the Page you are looking for? Feel free to contact us or use our A to Z page to find an alphabetical list of pages and services available on this site.