Just moved in and need a telephone line reactivating? We can reactivate an existing phone line if Openreach have not taken away the routing between your property and the exchange. In many instances they may have done and we will need to arrange an engineer to attend the exchange and the local cabinet.
If there is no stopped line at the premises when we process the 're-activation' we will order a new telephone line installation instead giving you the earliest available engineer appointment time slot.
Free Set Up for our broadband and fibre to the cabinet contract deals. Transfer typically takes 14 days. We use this information to find out if there is an existing BT line we can activate, or whether you will need a new line. If your landline is currently with another provider, we will let you know if you can retain your existing number when you place your order. We'll connect you in 4 to 21 working days - you'll get a provisional date once we've checked your details during the order.
Connection times vary depending on whether there is an existing line at the property we can reconnect, or you need a new line. The master socket will have one or two ports and possibly a BT logo.
It is usually found in your hallway or living room, but could be somewhere less obvious, such as under the stairs. If you already have a working landline and need an additional line with a different phone number, an engineer will need to install a second line. If you need an additional extension socket for your phone or would like to move an existing socket, we can arrange this for you. Once completed you could have requested a new phone number.
Sorry for the problems you're having with your order. I appreciate the time you have spent trying to get this sorted out. You can send us over your details and we'll have a look at this for you from here. Sign In Forum Help. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. All forum topics Previous Topic Next Topic.
GBukovinszki Beginner. Message 1 of 6. Any tips how to speed up phone line activation? Does it really have to be over 4 weeks????? Message 2 of 6. Re: Any tips how to speed up phone line activation? This thread is now archived and closed to new comments. Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic. TylerL23 Level 1: Cadet. September How do I get phone line activated. I just moved into a new apartment and need internet really bad. I have a phone port but when I plug a phone in I get no dial tone. So I'm pretty sure I need to activate the line so I can get an internet provider. How do I activate it? And how much will it cost roughly?
After I activate it how do I go about getting naked adsl no phone line rental? Share Facebook Twitter Email Permalink. You must be signed in to add attachments.
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