For other updates, you receive error messages that may not clearly specify which patch file is missing from the Windows Installer cache and the specific update details.
For these error messages, the setup log files will contain information about the missing Windows Installer cache file. A sample setup log resembles the following:. To find more details about the missing. Search for the missing. For the sample setup log, the missing. Now you have all the information points to start the steps to resolve the missing files in the Windows Installer cache.
By using this error message, you can quickly determine which file is missing, what service pack to download, and where you can find the download. You can restore from system state backups as described in Missing Windows Installer cache requires a computer rebuild. The following error messages can be found as text messages in the event log or in the Setup logs that are located in one of the following folders, and they indicate that you should repair your affected instance being proceeding further:.
You must review the setup log files to identify whether any cache files are missing. For more information about how to do this, go to the Resolution sections. You receive the following error message when you perform an upgrade:. However, error code is logged in the Setup log. In the Summary. When you uninstall a cumulative update or a service pack under those circumstances, setup may prompt you for RTM media.
To work around this issue, provide the RTM media path during the patch removal process. Installer Database. Patch Packages. GitHub repository. Skip to main content. Thanks -- still, when I can get into the 5. I think I understand what happened now -- this must be a temporary file that was used during an install that was blocked.
I think it was a false positive. To continue this discussion, please ask a new question. Spiceworks Help Desk. The help desk software for IT. For legal and supportability reasons, we cannot recommend or endorse any of these entities. If you use such third-party products and recommendations, you do this at your own risk. If you have backups for your system that were made before the file deletions, consider the following options:.
To restore the missing files, a full system state restoration is required. It is not possible to replace only the missing files from a previous backup. Other error messages might be triggered by missing Windows Installer Cache files. Many of the following messages are SQL-specific and are not limited to this issue. Verify that the source exists and that you can access it. Contact the application vendor to verify that this is a valid Windows Installer package.
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